Shipping policy

Shipping Policy

Last updated: September 6, 2026

Where we ship

Reckon ships to addresses within the United States. We do not currently ship internationally. Orders ship from Cleveland, Ohio.

Processing time

Orders typically leave our warehouse within 1–2 business days (Monday through Friday, excluding U.S. holidays). You will receive a shipping confirmation email with tracking when your order is on its way.

Shipping options and rates

Standard (ground): $8.00, estimated 3–5 business days in transit.
Express: $15.00, estimated 1–2 business days in transit.
Free standard shipping on orders of $60 or more (two 12-packs qualify). Eligibility is based on the order subtotal after discounts.

Transit estimates are provided by the carrier and are not guaranteed. Weather, carrier delays, and holidays can add time.

Address accuracy

Please double-check your shipping address at checkout. We are not able to redirect a package once it has shipped, and we cannot be responsible for orders sent to an incorrect address provided by the customer. If a package is returned to us as undeliverable, we will contact you to arrange reshipment (additional shipping charges may apply).

Damaged, lost, or missing items

Reckon is canned and packed to travel, but carriers are not always gentle. If your order arrives damaged, defective, incorrect, or with missing items, email sales@drinkreckon.com with your order number and a photo within 30 days of delivery and we will replace the affected cans or refund them. See our Refund Policy for full details.

If tracking shows delivered but you did not receive the package, check with neighbors and your building, then contact us within 7 days and we will help make it right.